It’s my firm belief that everyone that works in an organisation will have at least one good idea on how to improve something. And, if every leader took advantage of this collective innovative [...]
THERE’S NO GOING BACK – PUBLIC OPINION WON’T ALLOW LEADERS TO COMMUNICATE AS THEY DID BEFORE COVID-19
The findings of the Worldcom Confidence Index show that leaders will have to change their communications behaviour or risk losing the confidence of their customers/consumers.
We chose Worldcom because its partners deliver immediate impact for clients and then sustain it. We are now focused on helping clients to rise to the challenge of the COVID-19 pandemic AND to [...]
Great practical advice for agencies from the PRCA's COVID-19 Taskforce's first webinar on 'Building a survival strategy for your agency' with industry experts. Should we 'adapt' or choose the [...]
I believe the Covid-19 pandemic is likely to be a genuinely defining time for employee engagement and how employees view their current employer. So my first advice to employers is to be kind.
Crispin Manners and Richard Houghton, co-authors of ‘Grow, Build, Sell, Live: A Practical Guide to Running and Building an Agency and Enjoying It’, talk about the implications of the Covid-19 [...]
SCARF framework, created by a neuroscientist David Rock, provides a very useful checklist for leaders to follow - it is based on the five needs our brain has for us to feel happy and productive [...]
Covid-19 is a genuine test of leadership. How does a leader create certainty for every employee? I believe that the SCARF framework provides a very useful checklist for leaders to follow.
One key recommendation of the Worldcom Confidence Index 2019 is to behave like a confident organisation by making it clear to all audiences that the organisation has a very clear Purpose and a [...]
Business leaders should expect to face a 'battle for talent', according to the Worldcom Confidence Index report that explores the issues global CEOs and CMOs believe will most influence business [...]