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In a world that is thought to have changed forever, it makes sense to change the way you think about leadership. And it makes sense to make sure you have the right combination of ‘interconnected’ [...]

Technology is not the only source of innovations that could lead to your success after the pandemic. Just as fruitful could be ideas from your employees that can give real impetus to your [...]

The findings of the Worldcom Confidence Index show that leaders will have to change their communications behaviour or risk losing the confidence of their customers/consumers.

Great practical advice for agencies from the PRCA's COVID-19 Taskforce's first webinar on 'Building a survival strategy for your agency' with industry experts. Should we 'adapt' or choose the [...]

I believe the Covid-19 pandemic is likely to be a genuinely defining time for employee engagement and how employees view their current employer. So my first advice to employers is to be kind.

Crispin Manners and Richard Houghton, co-authors of ‘Grow, Build, Sell, Live: A Practical Guide to Running and Building an Agency and Enjoying It’, talk about the implications of the Covid-19 [...]

It’s my firm belief that everyone that works in an organisation will have at least one good idea on how to improve something. And, if every leader took advantage of this collective innovative [...]

SCARF framework, created by a neuroscientist David Rock, provides a very useful checklist for leaders to follow - it is based on the five needs our brain has for us to feel happy and productive [...]