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I believe the Covid-19 pandemic is likely to be a genuinely defining time for employee engagement and how employees view their current employer. So my first advice to employers is to be kind.

SCARF framework, created by a neuroscientist David Rock, provides a very useful checklist for leaders to follow - it is based on the five needs our brain has for us to feel happy and productive [...]

Covid-19 is a genuine test of leadership. How does a leader create certainty for every employee? I believe that the SCARF framework provides a very useful checklist for leaders to follow.

To make people feel engaged we need to put effective communication at the heart of engagement strategy and action. Employees want to know how their actions influence a Purpose that inspires engagement.