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In the age of ultra-transparency – where every action is scrutinised - the difference a company makes needs to be transparent and explicit – and it must come from the authentic values that are [...]

The findings of the Worldcom Confidence Index show that leaders will have to change their communications behaviour or risk losing the confidence of their customers/consumers.

Crispin Manners and Richard Houghton, co-authors of ‘Grow, Build, Sell, Live: A Practical Guide to Running and Building an Agency and Enjoying It’, talk about the implications of the Covid-19 [...]

It’s my firm belief that everyone that works in an organisation will have at least one good idea on how to improve something. And, if every leader took advantage of this collective innovative [...]

SCARF framework, created by a neuroscientist David Rock, provides a very useful checklist for leaders to follow - it is based on the five needs our brain has for us to feel happy and productive [...]

One key recommendation of the Worldcom Confidence Index 2019 is to behave like a confident organisation by making it clear to all audiences that the organisation has a very clear Purpose and a [...]